I received a call from FNB in July 2013 offering me a package, a data deal and a WiFi router @R200pm. Since end July, i was duly debited with R212. All of a sudden, last month, I was debited R827 and change. When I called FNB: They had the incorrect deal on their systems. They couldn't assist as ...
I cancelled my contract on 13 September 2013 as it expired on the 14th October 2013. On the 15th October 2013 Virgin Mobile deducted the R1000 airtime i had accumulated and my line was deemed as "pre-paid'. I understand that I had to pay for the line rental for October even tho I was on ...
I applied online on the 12th of November 2013 for an iPhone 5s contract. An agent phone me the same day to complete the application. I requested that my pre-paid number be used as the contract's mobile number. The agent confirmed that it will be. I received the phone on the 19th of November 2013 ...
26 November 2013 - This morning I woke up to find my service suspended due to me having "exceeded my credit limit". I phoned the call centre (from your MTN cell dial 808) only to have a recorded message saying MTN are "sorry for the inconvenience". After being on hold for 14 ...
Good day kindly assist as I placed an order on the 21/11/2013 and to date no feed back on my order, this is poor and distgusting service, I truly regret trying to do business with a company that is so slow and not customer focused I called the call centre and I received no joy This is like such a ...
I lodge a complaint a while ago about CNA that will not fix the problem we have with online delivering the wrong item, (We ordered a blue ray tron DVD and recieved a normal one, even though the invoice reflects blue ray). They responded to my complaint to say they tried to contact me but no avail. ...