I really would like to say thank you very much to the team at Takealot. I always experience such great service from you with orders. They always arrive even before the expected date and I am always pleased with the fast service. I have had some experiences with other online shopping facilities ...
On Friday evening I went online to upgrade my contact to get the Iphone 5S. I received an email indicating that a Call Agent will be in contact with me within 24 hours to complete my order (ZSO7C6). YEAH RIGHT!!! We are now going onto Tuesday, almost 4 days later. The lack of service is shocking... ...
Where do I begin with my Spree saga. Its all a bit of a shambles. I'm just going to highlight the lowlights. Placed an order for 5 items on 3 Nov (ref 100020614). Spree claims delivery in 2 - 4 working days. On day 4 I got a call to say one of the items ordered was out of stock. On day five I got ...
We were told we had to wait a day or two after our contract expired to phone and cancel, we phoned and we were told that it has been cancelled, however our simcard is still active!!! this needs to be sorte out immediately as we will not be covering any of the fees outside our contract, please can ...
After placing an order via [URL Removed] and making payment, I was notified by the Group E-Commerce that one of the items I had ordered was out of stock. I is a very bad customer experience to have ordered and paid for an item only to be told after the fact that the item is not in stock - surely ...
I have taken up a smart device option from fnb. It was delivered promptly on the 11th of November. Three days pass but the sim activation does not take place. On the fourth day I call in to the call center and get told that by the end of week it will be done. To my despair nothing gets done. I call ...