I made an online booking at the FLYSAA website. The booking itself was without complications. However, at the end of the booking I was asked if I wanted Travel Guard for an extra R40. I confirmed that this was what I wanted but when I submitted the request I received the following error message: We ...
My wife's birthday was on Monday and I contact them before I bought any flowers and I was promised that my goods will be delivered as long as I make the booking before 12am which I did. No delivery, waisted all my airtime calling them finding out what was happening, these people cannot even follow ...
On Saturday 30 November 2013, I was on-route to Cape Town for business on a flight booked by my company's travel service provider. The booking was therefore made by means of a corporate credit card which I never have or probably will see. On checking in at the entrance gate I was asked whether I ...
How is it possible that when you book online for a theatre production namely, the rocky horror show at the Fugard theatre that you select two seats and they give you seats on the opposite side of each other. If I had known that the seats were not together we would never have booked but ...
I have recently booked tickets through the website and was surprised to find that I could use the edgars card as a payment option. After having selected the Edgars card payment option the site indicated that a charge would be levied for using this payment option but no specific amount was shown. ...
We have two people with nearly exactly the same names at our office, when booking I accidentally used the incorrect surname - They both start with the same three letters and their first name is exactly the same. I entered the correct date of birth and contact details. When calling within two hours ...