I ordered items online and DHL Express sent me an e-mail with the necessary amount that I had to pay. I made an EFT, but unfortunately used the reference number for a previous order. I contacted their customer service, explained my case an sent a follow-up e-mail (on the 15th of May) so that the ...
My Mother was booked on flight SA082 on the 14th April, due to depart 9:55. Boarding time 8:55. We managed to arrive at the airport at about 7:50, where she proceeded to check in without further delay. She then proceeded to the boarding gates at 8:44, using the diplomats entrance whicg she has a ...
I currently work for the airport and my colleagues and i are permanent customers at the OR Tambo branch mugg and bean. After today I decided I am officially sick and tired!! The "short" order cups and lids are of pathetic quality which means you lose at least half of your cup due to it ...
I rented a car from Europcar at O.R Tambo Airport on the 16th of March 2013. When I returned the vehicle, a scratch underneath the front bumper was noted. I was made to sign a document claiming that i did not know anything of the scratch which i duly did. The guy assured me that nothing would ...
Such poor service from KFC at OR Tambo International Airport. After a long wait in a very disorganised queue, I placed a small take away order that consisted of a small pops and large mash and gravy. After a 10 minute wait (too long, in my opinion, given that the order was so small), the cashier ...
Picked up rental at OR Tambo 22 Feb. Person who helped me was very poorly dressed, untidy, coughing on the keys he handed me, banking not working so cursing about that, stapler not working so throwing it around. Returned car with full tank, received invoice, I've been charged "fuel filling ...