On Fri 15/11/2013 11:32 I e-mailed [Email Removed] with a complaint about flight SA 578 on 13 November: The flight was very late and caused me to miss the Gautrain: I wanted a refund of the R300 taxi fare. I had various other complaints around poor communication, "dinner" that consisted ...
On board a flight from Cape Town MN104 at 14h35 to JHB to board an international flight to Germany, in the midst of my excitement & carrying a backpack, travel pillow, jacket etc, I had forgotten my sling bag under the seat in front of me, the air hostess thanked me & bid me farewell, I had ...
At the OR Tambo branch I ordered (take away) a 'by the fire mexicoco' a drink I have had many MANY times at a lot of other branches. The waitress who took my order did not have the foggiest idea about what I was talking about and even went so far as to point out that there is no such drink on the ...
I was booked on a 12H05 flight on Mango from Jhb to Durban yesterday. We left home at 05H00 to ensure that we were on time and arrived at the Airport at 09H30. Upon arrival we were informed that the flight had been delayed and there was nothing that we could do about this fact. My husband went to ...
I had missed a flight to Cape town from Lanseria, so took my hired car from Hertz to O R Tambo to fly from there. I was in a rush to catch this flight on time and therefore ran into the Hertz offices to return the keys. Once I arrived at check in I realised that I had left a box of sample products ...
I went to drop off a friend at the airport and helped him push the trolley to the check-in counter, i then left the friend to check-in and went back to the vehicle within a mInute only to find the car missing. 1st thought was that the vehicle had been. I then called the SAPS and whilst holding a ...