Last week I called for a quote on insurance. Outsurance quoted R1082 whereas my current insurance is just over R400 therefore could not beat my quote. As per their site they will pay R400. WELL to date we have spoken to over 4 different people and have made 6 different calls each time being told we ...
A kindly provided "Escalation Number" ARS 227805 has reference. After a week, still no feedback. What does escalation mean to Telkom? Where is the customer service, the professionalism? Probably typical of ANY para-statal: No Performance because no consequences. Nobody is willing to take ...
After using the company to transport personal goods, some of my boxes were slashed and retaped at the base, over R4000 worth of goods were tolen and the person in call centre had made no mention of insurance, my claim to them was rejected and caused a massive loss of income as i am dependant on ...
I had a household incident yesterday whereby it involved my pets resulting in damaged equipment. I called OUTSurance and explained my situation and Gerald was the consulting agent who took my call at the time, he was very professional and helpful. I have existing household cover and was not sure if ...
I import frequent shipments of commercial goods via Airmail which I collect from the Customs desk at Cape Mail, or from Chempet branch (7442) where I have my PO Box. Both locations know me well after so many years. For many years, I paid the clearing fees, import duties & VAT by company cheque. ...
I booked flights on [URL Removed] and something went wrong during the booking, leaving me with a flight on the wrong date (a date I never even looked at). Somewhere during the five or six screens I went through during the booking, the date was changed by the site. When I got the confirmation email ...