This is the third time that I am reporting the same problem with Telkom and I find their service to be utterly disgusting. I have been trying to sort out a query for the last three months, with absolutely no solution whatsoever!!! I have sent emails, I have sent delivery notes, sim card numbers and ...
After the DISGUSTING service I received from an OUTsurance consultant via phone call this afternoon, I felt the need to complain publicly. I requested a quote to beat my current insurance provider's premiums, and also willingly requested a quote for additional home and business insurance. After ...
I just cancelled an MTN post-paid contract early as I am leaving the country. I freely accepted that I must settle the outstanding value of the phone. What is unacceptable, however, is the loss of the airtime value that I have accrued while under contract thus far. According to when I call 258, I ...
I got a dual sim for my data bundle recently and since then my usaged spiked. I'm not saying that I didn't use the data, I just want to check that it is correct so I thought I'll request an itemised bill... welll... 22 July - phone call centre, do the security checks, was told to hold, got cut off ...
A Mtn direct consultant called me to upgrade my contract, new contract will be a new cell phone and reduce my monthly premuim. After a month i recevied my package by RTT, i received a box with the new cell phone and two new sim cards. I called Mtn Direct, i was told not activate the two sim cards ...
I cancelled my account with Altech Autopage 2 years ago and ported my number to Vodacom. I have since received 3 invoices from Altech Autopage billing me for an amount which I do NOT OWE as I cancelled my contract! I have called in twice and I have got the 2 reference numbers to prove it as well as ...