Today is less than one month before we are due to travel to Zanzibar. They phone me today (after I asked them "where are my papers? ") to tell me that the hotel I booked and paid for only a month and a half ago is suddenly under major renovation. The worst is that I must choose between ...
On 11 October 2013 07:55 I emailed Virgin Money to cancel my credit card. On 14 October 2013 15:16 they replied to apologise for they delay in following up to my email and said they would forward my request to their closure department. Today (21 October 2013 16:40) I have had no response from ...
I have a contract with Cell C... After seeing that I still have a lot of minutes, messages and data left on my contract but that my current usage stands at R336.52, (which puts my contract at over R800 for a supposedly R200 contract) I called Cell C and asked what was going on? They told me I was ...
I a hair straightener from takealot last week. When I received it it had two small chips on the plate. I contacted them to have the item replaced. They logged my return on the 16th. On the 17th the courier company called me to arrange delivery and the item was picked up. During the weekend I ...
Usually when I call MTN customer care I feel like porting to vodacom. They have the rudest consultants ever!!! So i had problems with my data on Sat and as usual 173 consultants have no clue what's going on and they tell me to call 1555 who were even worse. Sent me back to 173 and everyone just ...
After battling for over 4 months with data on my Ipad, I was assisted by a lady at the call centre - Funiwe. Who helped sort that issue out and gave us the data that was not loaded. After she loaded the 4G data, we used it and everything was ok. Last week, we were unable to connect. After ...