I sent an email to customer services on the 9th of September 2013 regarding problems that I am having with my iPhone 5. The lock button on top of the phone does not work anymore, the battery drains after an hour or two of use and there are serious issues with the signal / reception on the phone. It ...
A Tech was going to contact me at 09:30am today as stated yesterday, so at 09:45 i phone mweb to find out why i have not been contacted, i am told there is a backlog probably and that's why i have not been contacted. I had cancelled with 2 clients to receive this call to resolve my dropping ...
Received spam email from a company. The company uses Email Marketing Solutions as their (spam) agent, also know as bulkmail. On Email marketing solutions website, they state / advertise "In accordance with the Electronic Communications Bill of South Africa, we use a double opt in method to ...
Discovery sent me an email last month promising to pay an amount of money into my bank account. To date, they have failed to do so. They are now trying to justify why this should be, and refuse to refund my money. They seem to be doing this across the board. If they have a million members and keep ...
I called Virgin Active to notify them that my bank account was closing and my wife was now taking over the monthly payments. They told me this could be done hassle free over the phone which I did. I then get a call a month later from them to say I have not paid my subs as my account is closed. I ...
I had to register a brand new online profile from scratch today, as Vodacom's website suddenly told me that there is no profile for my number even though I've been using it for years. I had to relink all numbers that I have been paying for for YEARS. Did Vodacom suddenly delete my profile? Were ...