I have been struggling with Virgin Mobile since October this year. I noticed that since Virgin changed over its billing system earlier this year, that their new system is making mistakes on accounts each month since then. I have a classic 200 contract which was taken out in April 2012 and which ...
I am tired of the incompetence of staff at the call center that can't answer my questions. I request for my balance on almost a daily basis by dialing *188#. The following are the messages I have received, but now I no longer receive the 'Telkom mobile and landline calls' and according to the ...
I am having a problem with Vodacom as they are not delivering what they have offered me. I upgraded my cellphone contract to the Apple iphone 5S and they offered me an extra anount of 500MB data on top of the standard 200MB received on the Smart S package. I upgraded during the course of late ...
I have send an email on the 26/11/2013 as my first request to amend my policy and give me a quote and to change the annual premium to monthly premium. On the 28th I send the email again. On Friday the 29th I phoned Nedgroup as there was still no response to any email. The call centre assured me ...
Thanks! What a rubbish phone! I have an HTC One X that went in for repair and now has no reception! It failed quality assessment from MTN twice! and now its a brick. and you were happy to deliver it like that! Its time to go to Apple. ...
My phone was on the 14 Nov 2013. Vodacom was notified to block my sim and my handset. Arriving back at home I placed my new sim card in my wife's phone to check my message and emails which is Cell C and here phone got blocked. Only finding out the next day that Vodacom didn't block my hand set. up ...