On Wednesday last week I mailed the Exide national office with a complaint about my car battery as I was having to jump start my car. The very next morning I got a call from a gentleman called Mark who took the time to listen to me and to explain how to get maximum performance out of a battery. ...
On Thursday 23rd January I spoke to a Consultant at the Edu-Loan Contact Centre with a query about (1) the deductions they have been making on my bank account, in particular a double deduction in November 2013; (2) as well as the fact that they make the deductions on any day between the 19th and ...
I have been with MiWay for 3 years now and I think most companies can learn a thing or two from them the way they conduct their business as far as customer service is concern. I would give credit where it's due to Nomusa Malinga for the excellent customer services I received. She made me feel ...
No response when calling only chime and advertising not even mail response just for a simple PUK Code request. I have tried calling for more than an hour and told to hold even when sending an email. I had to request for the manager but told to hold whilst the phone is billing me. The 0741000123 is ...
I work 4 a gov agency. I was informed that bcoz of my position & grade I have to take a co cellphone. In April, when I got the phone it was on an open billing contract in my name, falling within the corporate acc of my organisation. For Apr-Jul '13 Mtn never sent me any statements or invoices ...
The National Offoice of the DSD does not answer their published phone number 0123127500. Poor service delivery! ...