The response received is unacceptable as I have mentioned that I cancelled and requested my number to be migrated to pay as you go in August 2013 which they did and they also debited my bank account at the end of that month I accepted that but when the debit ran again on my bank account I don't ...
When i take out a contract for 24 months, it should run for exactly that, 24 months! Why do i need to call in and cancel when the terms of contract where stipulated when i took out the contract in the first place? I have had contract with MTN before and there was no need for me to call after ...
I had a 2 year cellphone contract with mtn since May 2011 and I called them and terminated the deal in August 2013 and my cell number was changed back to pay as you go on the same day in August however they debited my account in September I let it go now they debited again in October for the ...
I received an sms from mtn that said the bis services will no longer be limited and l was happy about.then l received an sms to let me know that the bis was due for renewal l should have the 60r within 48hours which l did and to my suprise l was renewed for absolute service which is not limitless ...
Good morning, I am of with the way MTN is handling me. As they always do they customers are just statistics, just numbers. I once laid a complaint regarding this in 2010 when MTN was was taking time to activate the phone they had given me. Now after 24 months they are still debiting my account, I ...
After logging a compliant on Hello Peter a few weeks back, Wenzile responded that the branch in question (Sandton City) would contact me around mid month to alert me as to stock situation. I have had no response, barring the initial reply to my complaint, from the branch or Wenzile for that matter. ...