ON 18 November 2013 morning my two year old son drop my iPhone 4s on the toilet and flushed it. He the pointed to me that the phone was in the toilet. but I could not see the phone and I did not put my hand to see if it is there. I assumed it has been flushed down. I reported the incident to MTN ...
I had been Picked pocketed and reported my phone. To be informed by a Cell phone Insurance company that they do not have my device registered with them but an old phone which dates back 2 years ago (I did a contract renewal this year and phone was supplied by MTN) I was informed that I needed to ...
MY PHONE WAS AND HAVE BEEN TRYING FOR A WEEK TO GET HOLD OF SOMEONE TO SEE IF MY CLAIM FORM HAS BEEN RECEIVED. THE NUMBER DOES NOT EVEN RING WHEN CALLED! I HAVE CALLED THE CALL CENTRE WHO HAVE MAILED THE INSURANCE DEPT TO CONTACT ME, STILL NOTHING! I HAVE BEEN WITH MTN SINCE 2003 BUT AFTER THIS, NO ...
My cellphone was collected from my work place by the courier for MTN Insurance. I submitted a claim for damage to my phone under my insurance policy with MTN Insurance. From the beginning everything was not communicated. Everytime I phoned them I found out something new that I first had to do. I ...
I am Theron Rapoo and have a contract with MTN. Every month, I pay a minimum amount of R1700 for my business contract phone and guess what? I bought and iPHONE4s as an upgrade to my iPhone4. I am still using the iPhone4, which has my number then my iPhone4s, is being used as a prepaid. When I ...