I am Trying to get through to MTN INSUrance in South Afrika but I can't get through when you phone there, the phone just rings for hours and hours no answar today was tops i held on for 5 hours still got no respond. what's up with the poor survice I phone every day for 2 weeks now just to get a ...
Hi i have to claim for my phone and its a matter of urgency however i have been trying since Monday to contact mtn insurance there is no answer i first wait for 30 minutes than get cut off i try every day every few hours and still cant get though i even called customer care and asked them to put me ...
As a follow-up to my previous post w.r.t. MTN insurance, I was emailed by Koketso [Email Removed] only to have her not respond to two emails last week. What is going on? ...
I have screenshots of my 23min phonecall to MTN Insurance where no one bothered to attend to my call. I am trying to update my insurance details but can't believe the shocking service (or lack thereof) that I am receiving. This is shameful, if no one gets back to me I will cancel my insurance with ...
I reported this problem over 3 months, not once, but twice, and this is my third report. On both occasions got, some half baked response that the problem was being looked into as it was a touch point issue. It's been over 3 months now MTN, Why has it not been sorted. I have been on hold for going ...
A big thank you to Marc Maleking in assisting us so efficiently with the claim of our Samsung S4. Everything went through smoothly and the new handset has been received. Keep up the good work. :) ...