I ordered a new phone via MTN Business, all the paperwork was sorted and MTN delivered the phone last week Monday morning (7 working days already) but it has been impossible to get Business Activations to activate the sim so I can use the phone. I have tried emailing, calling several time but ...
I received a new cell phone and sim card on friday and the sim card is still not activated. Getting the order processed was a difficult task as MTN had no stock for their phones and no updated list. This morning I sopke to more than 8 diferent consultants that could not assist me and kept ...
I've asked for my account to be cancelled on 13/09/13. I've sent the request via email along with my ID and account info from the email address I have on my profile at MTN. I have been billed for the service each month since. I have sent several emails to "CustomerCare" since and have not ...
My upgrade was processed on 3 July. To date I am still waiting for my new phone and sim to be delivered. I have sent numerous emails and received no reason as to why I have not received my new phone. He only states that he will follow up and get back to me, this never happen. I have tried calling ...
Such terrible service! I upgraded my normal contract to a business contract with MTN to use the First Rand staff member discounts i received. This was in August 2012. To date i am still having issues with my contract. I agreed to pay R288.50 per month but am being billed far more than this. I am ...