Sometime in December i took R4000 Temp loan at FNB which i was supposed to pay as R4400, inexplicably when money was deposited into my account FNB only debited R3100.00. I called the call centre to enquire about the status of my loan, the agent advised me that i was still owing, even though i still ...
I upgraded my contract with vodacom from a blackberry to the smart s package on the iPhone 5s last year November, this came into effect 1 dec 2013. The package I took was for 75 free minutes, 200 SMS, 200 data with addition 500 Promotional data. From day one when I checked my available balances and ...
My father had a car accident, not his fault, 03.12.2013, I am still trying to get answers as to when he will be paid out, it is over a month and they are without transport, they do not care, I keep being told they would come back to me and have spoken to them daily for the last week and yet nobody ...
First I had to speak to 8 call centre agents, then only one attempted to assist me without an attitude but the product knowledge was not up to scratch. Then, instead of receiving a discount for settling months before they punish me by adding more to the settlement amount when they have been ...
I would like to commend the service and treatment I have received from Sibongile Twala. I did not realise that I am paying an extra cover with westbank the finance institution for the vehicle cover. Sibongile confirmed that the vehicle is covered comprehensively with MIway and she emailed the proof ...
The Service I received from Bonolo was superb, I wish that all call centres were as efficient as she was. She updated my policy with an iPhone 5s and I felt as though I was adding a ferrari to it, because of her service. I would like to commend her with the greatest honor, a very satisfied customer ...