My phone's microhone failed in dec 2012. so i booked it in for repairs on the 7 jan 2013 in alberton. i got it back 21 jan 2013. it was still not working. i went back to alberton and they advised me that i could maybe get a new one if i went straight to head office. i made a big scene there i ...
Update on car registration data & receivwed a great servise. Also received an update of the amenment via e mail. ...
After many requests to have my poor mother of 72 account sorted out with VODACOM last year, I gave up and paid it an e-mailed payment directly from bank with correct details. NOW they have HAMMOND POLE MAJOLE Lawyers harassing her (illegal according to new law on harassment) for money, threatening ...
I decided to not renew my contract as I find it tiresome dealing with incompetent people. I cannot see the point of having to deal with a company where one has to involve management to get a problem solved. They could not even do the cancellation properly! In November 2012 I spoke to Alex to cancel ...
I have upgraded my contract. I had to have a new sim as I took out the Samsung S3, which has a smaller sim card. I have tried continuously from 19th Febraury 2014 to call the Vodacom Customer Center to have my card activated. I have been left holding for 15 = 35 minutes at a time with no one ...
The call centre agents are very efficient as they answer and return calls promptly. the customer service is exceptional, as they explain in detail and are professional, follow ups are done effective. Miway sent me a photo album and as i have changed my address they made sure it gt to the right ...