I'm utterly revolted at the heightened and sub-standard service delivery levels from Vodacom. Firstly I get a phone call that my phone is ready for collection (Job #: 9488179). On arrival at the Vodaworld Customer Care/Repair centre I'm told that my phone is available, however its' battery has been ...
Are you kidding me Vodacom? A 7 month old phone that suddenly stopped working must be paid for by me? Yet you receive the device's payment religiously every month. Wow, you folks ALWAYS manage to your claimed "best SA network" to the top. I WILL NOT PAY for the repairs to this phone. I ...
I have been trying to reach customer service every alternate day for over 2 weeks however, upon selecting the customer service option, I am always just put on hold. I hold for up to 10 minutes & eventually hang up because it is so frustrating! I urgently need to give through my new credit card ...
I purchased a new FJ Cruiser in June 2013, I was contacted in September/October and advised that there was a warranty recall on the FJ Cruiser, that the back doors were defective, I was asked to bring the vehicle in, which I did, they then had to order the parts and advise me once they had them. We ...
There have been numerous new articles which states that some Samsung S4 batteries are faulty. They heat up and swell and switch off. My battery shows fully charges but keeps on heating up and switching off. On phoning Nashua Mobile I get told to phone so many numbers and after phoning no one can ...
No statements sent yet you expect payment? The last time I received a statement was 20/06/2013 and I am now being harassed by the Legal Department. I have been with Netstar since 2007 and started having problems with your service last year. It started with multiple emails from Customer Care to Zetu ...