I HAVE A BIG PROBLEM WITH AUTOPGAE, FIRSTLY THEY DID A MIGRATION N THE 13/08/2013 WITHOUT MY CONSENT AND THERE WAS A DEVICE CHARGED TO MY CELL NUMBER, SECONDLY I WAS CONVERTED TO PREPAID AND AGAIN WITHOUT MY CONSENT. I STILL DONT HAVE AN ANSWER AS TO WHAT HAPPENDED, AS FROM I KNOW I STILL HAD FREE ...
My Husband called Vodacom after realisisng that his phone was lost aroun 21:00 and spoke to a lady by the name Precocious who then promised to call him back around 20:00 the following day to Black list the phone if he still count find it... and guess what she did call. Thats good customer service ...
Ziphora has superb customer etiquette. She has an abundance of patience, an excellent grasp of MiWay products and an amazing attitude to compliment this. She is an asset to MiWay as she values every customer and endeavours to ensure that the competition will not '' their clients without a fight. ...
This is so completely unacceptable!!! got absolutely NO service. who on earth remembers exactly how much airtime they used and for what the airtime was used??? and now the call centre cant help you because they suspect you of even if you tell them when last you used the phone and what calls you ...
On Tuesday the 26th of March I went into the Midrand branch to process a reversal which I was informed would take a few hours . in the coarse of the week 27th and 28th I called the Standard Bank Call center were I was informed the reversal would take 24 - 48 hours and was then reassured that the ...
In 2011 i called Miway to review my cover. The person that took my call obviously cannot hear properly. He cancelled my policy without my authorisation. A few months later when i called to update my details they said my policy was cancelled. After an investigation they realised the mistake was ...