I was not informed that my membership had been terminated as of 2013-12-31. I was sent letters stating that I owe fees which I had made arrangements to pay as per invoice. Now when I need to fetch my chronic medication it has come to my knowledge that my membership has been terminated without being ...
It is always too easy to complain and never congratulate when needed. At the beginning of the month, I did not realise that I had insufficient funds in my bank account for my debit orders and as a result, my premium for bestmed did not go through. I notified bestmed and made a deposit into their ...
Im a financial advisor (NOT a medical broker). My client's mother needed help to continue her membership after her husband died end June 2013. I phoned the Bonitas call centre this morning and explained the situation with the correspondence between the executor's office and Bonitas. The first lady, ...
The worst mistake I ever made was to try to join Momentum. I cancelled my membership within 30 days of signing up (in February 2013. Since then I have been receiving SPAM on a regular basis. I have constantly asked them to remove my details from their contacts list, and yesterday I received an ...
I have been a Discovery member for years and had a uninterrupted vitality status for the same duration. My employer paid my medical aid and when I resigned in March 2013 there was a month that the transition of the payment for the Medical Aid and Vitality caused a lapse in the payments. Both ...
We were on Prosano who were taken over by Bonitas in November. Their "promise" was as follows "The Pro Sano members are not considered as new members within Bonitas as their previous rights within Pro Sano, such as their savings balances, medical history etc are taken over by Bonitas ...