2 months ago my 2 cell phones were damaged by a mini sim adapter which vodacom sells. I have tried numerous times to explain that there is physical damage but they are refusing to honor the warranty. Yesterday I went to collect my phones as I have rejected he quotes for repairs. The Samsung Wave ...
On the 30 October 2013 I submitted a cancellation form for my contract which has expired. Up to today am still waiting for confirmation on my cancelation apparently the cancellation department does not take calls and no other person can help me with my cancellation. 8Ta, this is bad service & I ...
I took out a contract for the samsung S4. When discussing the costs involved I was sold a package at R389. When receiving my account there is an additional amount of approximately R120. I called the service provider and was told its an extra amount to cover cost of phone. I am furious cause this ...
I booked my phone into the store. Already I was being told about ridiculous fees that I'd have to pay when I picked up my phone. Less than half an hour later I decided to book it out because I thought of how expensive this minor process is and I was billed R57 for what?!!! The excuse I got from the ...
I had 2 phones (samsung pocket and motorola xt720) handed in for qoute on repair at lakeaide mall vodacom. It had been over months before they came back with a quote witch I did not excepted because they took so long, I have been there 3 times just to tell me they cant find my phones The samsung ...
Good day, I have a bit of a concern regarding customer service at Foschini in Lakeside mall Benoni. My purse was over the weekend I have applied for a new ID and Drivers liscense I have however on me a certified copy of my ID when I went to Foschini to ask for a new Card they did not want to accept ...