Someone spent R2500.00 on my RCS card. a persons identity is to be verified when paying with an RCS card, and clearly this wasnt done!!! i phoned the regional manager, his name escapes me now, "dont worry bud, i wont dissapoint, i will get back to you" HE TELLS ME 2 WEEKS HAVE PASSED, he ...
I am on contract. My phone got, I obtained a 'sim-swop' from Cell C Lakeside Mall branch. I paid R150. Unfortunately, my sim card said "no service". I phoned the Cell C line and they said I had to travel to my nearest Cell C (Sandton City) and it will be activated at no extra charge. I ...
Client service is shocking, staff stand around laughing and joking with each other. When I raised the fact that the client was a joke they just laughed me off.. ...
Ek en my skoonma en skoonsuster het dinsdag middag n koffie gaan drink by mugg and bean Lakesisde Mall die Manger Chris het daar gewerk op sy laptop en hy ons onwelkom laat voel die manier hoe hy ons aangekyk het ons kinders het daar rongeharloop want hulle het hulle speelarea toegemaak. Jy kan nie ...
It is really not often that you receive brilliant service these days anymore!! I had my entire handbag - and luckily I was due for an upgrade. I went in to Vodacom Lakeside Mall and I'm so lucky I was served by Jonathan. Not only did he recommend the best package for me based on my requirements - ...
My account was blocked due to me losing my job and paying erratically. My account was blocked, which I agreed to, but I was told that when I was ready to reactivate my account (now that I am again employed) to bring in 3 months payslips. I did this last week but was told that is no longer how they ...