I reported a problem with them on the 12/09/2013 regarding Pampers nappies which caused a severe rash on our baby. They collected the nappies and reported that on the date the nappies were manufactured, there was a problem at the factory and would send me some vouchers to compensate me for the ...
Sell direct called me in september to upgrade my contract that I hold with Telkom Mobile (8ta). The initial contract was an open contract, but I changed it to a top up which would cost R98.50. This was supposed to be affective 01 October, but Selldirect did not change my contract with 8ta and when ...
We had an appointment with Arlene for today at 10h30 after weeks of communications. Yesterday she phoned to confirm the meeting. For us it was not possible but not getting any other day we decided to cancel some of our appointments with our clients to accommodate Arlene. 10 minutes before the ...
I have been experiencing problems with my battery on my S4. I reported this to Samsung, and they informed me that a new battery would be delivered the next day. This has been 3 weeks now. When I phone the service department, I am constantly told that they are still waiting for stock of these ...
I was assigned a claims consultant Eugenia Chauke, who i emailed to arrange the car hire for when my car was going in (today). 1st email about 3 weeks back, 2nd email about 2 weeks back. No response. Then emailed the Discovery email and got a reply that my complaint was passed to claims - no-one ...
Woke up to a burst pipe, found the first plumber on the internet (Very bad move) called them at 9 to be told that someone would be there in the morning, after numerous calls I kept getting told that they are on the way. They eventually arrived at 16:00. As the pipe was underground they said they ...