I used my phone to upgrade from Gold to Platinum and i then received a call to advise that i should then have my ID and proof of Residence. I then made copies and had my originals on hand and on e-mail, just in case. A delivery guy then came to my place of work to disrespect me in front of clients ...
I have been contacting Discovery Medical Aid since September to change my Medical Aid to my personal capacity. I was asked to submit supporting documentation which I did. I followed up this week, only to find that I have not been covered for the past two months but if I would need to pay for the ...
I used SHOP & SHIP while I lived in Dubai and generally the service was excellent. Since I moved to SA i've had nothing but issues with SHOP&SHIP delivery times and service levels. Numeorus packages are delayed and they never make it within the 5-7 day working day timeline. For example I ...
FRUSTRATING PHONE CALL AND THEN THE CONSULTANT HUNG UP ON ME!! How do I know if my financial status has changed lately? How do I know if my credit limit is correct? What do I compare it to? Why does the Call Centre call me, open a can of worms, then hang up!!??? ...
I recieved a call from Norton Attorney 20th Nov 2013 regarding my MTN account. I had retured a fon i bought from MTN after it started giving me problems within the first few days. That was in the begining of this year. MTN promised to cancel my account and gave me their Revenue Assurance number to ...
A month ago the call center told me that my prepaid sim had not been blocked, and that I just needed to load money onto it (i told them I was worried since I havnt used it since January), they checked and confirmed that it was active. After loading 1 gig on it still didn't work. When I called the ...