I phoned DSTV four times in two days, i can only view certain channels and all my HD channels seems to have vanished even though I am on the premier package. The people at DSTV is not a lot of help they have bad attitudes and doesn't care if they loose a customer it seems, i took my pvr to a branch ...
I contacted the customer care division on 12 November 2013 & informed them that my payment details do not reflect correctly with the credit bureau's. I asked them to update this on numerous occasions. E-mails keep on saying your request has been escalated, but nothing happens. I have asked to ...
During the the festive season I kept getting a faulty alarm. I logged a call 4 a technician. 1st available date was 27 Dec. I then requested 4 an after hrs technician, would obviously cost more but hey, better safe than sorry. I explained to the consultant that its urgent as I'm leaving for ...
I ASK THE SERVICE PERSON IN CHAR CH WHY THE BUS IS LATE, AND HE STARTS GETTING WITH ME AND I SAID I WILL PUT A COMPLAINT IN AGAINST AND HE SAID HE DOESN'T CARE I CAN PUT IN A COMPLAIN. ...
I've had a topup contract with CELL C for the last 2 years which was due to expire end november 2013. I tried in vain to get an upgrade on the contract before the end of term both telephonically and in-store. When my attempts failed, I just carried on using the sim card throughout december and on ...
Dumisani provided me with great customer service! Your customer service training has definitely paid off! I hope the rest of my experience with 1life will be this good. ...