I made arrangements to pay my account. Paid the amount at an MTN store on Saturday 25 January 2014. Today the phone was disconnected. Went to the MTN store and they advised I should call them to reconnect. I have been holding on for one hour and 45 minutes for someone to answer at the call centre ...
On 20.01.2014 I logged a call with the iburst call center and was told that turn around time is 24-48 hours its now 7 days later and I've received no reply. I'm now exPected to pay for a service that I cannot use. This is disgusting services. ...
We purchased a new uncapped DSL line with Telkom on the 15th of January 2014. Only a few days ago did we decide to install the package and get connected with our new wireless router. We followed all the instructions but still had problems setting the router up. After calling the call center and ...
I have been trying with no success to get Anna-Marie to respond to emails and phone calls. I have received calls from creditors informing me that they are in the process of issuing summons due to non-payment. They have never received any communication indicating that I am under debt review. She is ...
I don't understand why Edgars always open insurances on my behalf without my permission. When I open an Edgar's account the only thing I want was clothes not insurance or any funeral plan. If I wanted funeral plan I would go straight to insurance companies. I always get surprised when I receive my ...
I lodged a claim with ABSA after our sliding door glass was accidentally broken in our home. I tried on numerous occasions to explain to the call centre that the claim was urgent as it will most probably rain later today and we did not want the claim to escalate into an even bigger claim as the ...