MTN Insurance recently declined a claim that I made due to their reason being that my upgrade handset had no insurance as I had apparently not updated it. Now the consultant who did my upgrade asked me if I wanted insurance on this handset and I replied yes. I then called 808 to confirm as she told ...
I am withdrawing from my RA policy and from the day of withdrawal I was told the refund takes 5 working days. Today I made a follow up only to learn another 5 working days has been added. This is frustrating and very unprofessional. ...
The service i am getting these days from 8ta/Telkom is excellent. The call centre agents are just great. when i call i get disappointed cos i always expect the worst from them but they always gives me the best. They follow up for each call i make. Yesterday while i was busy holding for another ...
Telkom has a marketing brochure with the headline: "Rethink great value in 2014" and on p. 3 of this booklet they invite existing broadband clients to add one of three laptop devices to their current ADSL contracts. The tricky bit is just that they do not have stock and none of the Telkom ...
Good day I bought shoes for my Mom from Gallery shoes in Johannesburg Kerk Street on sale. they are written size 42 and the box as well is written size 9. I got home the shoes fit a person who is a size 6. so my complaint is why would you sell us shoes knowing very well they're not the actual size ...
Good day I, as a cell c customer had called the customer care for assistance & i spoke to two different agents that gave me two different explanations (confused) yet they work for 1 company. The incident was were the second agent i spoke too breached her contract because after i hanged up the ...