Last year I ordered a parcel from [URL Removed] (see invoice attached). They gave me tracking number RD 026397876SE and advised me that the parcel arrived in South Africa on 7th January 2013. I have called the Track and Trace line on over 20 occasions. In early February I was given a local tracking ...
This is my second complaint, seeing that the complaint I lodged 6/3 has been ignored! My very urgent parcel was posted from the USA last month (14/2 USPS priority) it shows it entered SA (20/2 and was sent to customs 2013/02/20 11:57:32). The package was then returned from customs 2013/02/25 ...
On the line with South African Post Office's Johannesburg International Mail Centre. Still holding. Phone has been lifted and put down in my ear twice. NONE of the numbers are being answered, NO OPTION TO LEAVE A MESSAGE. NO PRE-RECORDING SAYING EVERYONE IS OUT OF THE OFFICE/ OFFICE HOURS ARE OVER. ...
My very urgent parcel was posted from the USA last month (14/2 USPS priority) it shows it entered SA (20/2 and was sent to customs 2013/02/20 11:57:32). The package was then returned from customs 2013/02/25 06:21:54 and has been "in transit" since 2013/02/25 10:30, location; JHB INT MAIL ...
I received a slip from the post office to say that i should call one of the numbers provided to claim my foreign parcel. I spend a lot of money calling these numbers to no avail. I get placed on hold or the calls are just dropped. My 21 days to claim my parcel has expired. I called the sapo ...
My friend sent me a parcel on 09/02/2013 (Sat.) from Croatia. They told him the parcel will be in South Africa in 4 working days making the delivery on the 14/02/2013. It was supposed to be a nice surprise but unfortunately it is the 24/02/2013 and I am STILL waiting for my parcel to be delivered ...