AS A VERY LONG TIME CUSTOMER OF MFC I AM EXTREMELY DISAPPOINTED IN HOW THEY TREAT THEIR CUSTOMERS. I HAVE BEEN TRYING TO MAKE AN ARRANGMENT WITH THEM FOR PAYMENT SINCE LAST YEAR. A LADY CALLED LISLE STEWART FINALLY STARTED ASSISTING ME IN DECEMBER. WE HAVE BEEN ARRANGING ALL PAYMENTS AND I THOUGHT ...
I paid my dstv account well in advance on the 27th at pnp maseru and im now disconnected. call centre cannot help me despite offering to email the receipt to the agent to speedily reconnect me. im going to have to lose valuable time off my long daily commute to work and q at he mall at the agency ...
I must say, I LOVE CELLC! Im absolutely appalled by the service i received from your pathetic collections agent! Apparently i owe R70 for a missed payment! Agent calls me while im on holiday, and demands i go make a payment at my nearest nedbank branch! Im on holiday!!! Finding a branch will take ...
I logged a burst geyser claim in July 2013, it was eventually attended to & settled. On 20.11.13 I logged a call as the bedroom ceiling panels are pulling loose, thinking it was poor workmanship from July. Nedbank sent Andy's Construction out on 2.12.13 and they confirmed it was not poor ...
I have been a subscriber to The Star newspaper for years with an annual renewal. Their service is simply shocking and this has been my experience: 1. When you log a call of non delivery of the newspaper, they do not provide you a reference number. On the annual renewal, you are not rebated and you ...
I was called by a rude agent who did not supply his name, the agent informed me that he was calling to change me over to some new plan from Vodacom as a pre-paid customer for R99 per month. I asked the agent if this was compulsary and if it was a contract to which he replied "WHAT DO U ...