I have an outstanding claim since October 2013 and to date no one has been send to come and look at the damage. After numerous mails and calls this claims has still not been attended to My new claim has resultant water damage, It is just impossible to get through to your call centre to follow up ...
Hi MTN I have claimed for insurance on the 6th of December 2013 today is almost the end of January 2014. Until today I have not received a response. Reference number 106870013 I am a loyal customer but this is too much!!! ...
A claim was registered with Absa Insurance Call centre in early December. Absa insurance quickly gave feedback and a reference number and indicated I needed to send in the quote for the insurance claim. I sended the quote and no further feedback was received. I phoned the insurance department of ...
Towards the end of last year I had a nasty experience with MTN Insurance when trying to claim. Calls were not being answered, i held for up to 45 minutes and was cut off, e-mails were not sent when they should have been etc. Today was a totally different story. I phoned to cancel my MTN Insurance ...
Claim Number 2496392 I reported a claim for hail damage to my house on the 28th of November which was approved by Absa and contracted to ABD solutions / Lumin light Nett which carried out the work on the 6th of January 2014, Not all work was completed, Stefan at ABD solutions said they have given ...
Last year, I logged a complaint, reference : 13078045 wrt hail damage to my house and i only got assisted with one aspect which was my broken window. Since November till now, nothing has been done with regards to my roof and ceiling. What am i paying insurance for? I so tired of all this waiting. ...