I logged a claim in June after a power surge and waited for 5 weeks for the TV to be collected and sent to the service provider to assessment. On 1 Aug, I received a letter stating that my claim was repudiated as power surges are not covered by the insurance. After almost two months, I contacted ...
My wives car got broken into and various goods were, as this was a remote scanner break in and there were no sign of break in, even though the back seat was broken so they could get into the boot, the Standard Bank insurance refused to pay out. I was advised that the All Risked items that were on ...
I've recently purchased a house that has a pool, and as luck would have it I've got a hassle with one of the underground pipes. I went through the policy documents I signed with the transfer attorneys, and was left with the idea that this should be covered (I understand pool motors are specifically ...
Again after 5 weeks, many emails and phone calls later and a complaint on Hallo Peter, still no feedback from Standard bank insurance. What will it take to get any action out of Standard bank. The service and response from Standard bank over the past 5 weeks have been really bad. Up to date not one ...
My device was returned to me from repairs on Friday September 13, 2013 by an FNB Insurance accredited repairsman to whom I paid the R500 required excess. The hang-up button on the device doesn't work. Please assist in getting my handset re-repaired or replaced. FNB insurance is giving me the ...
I lodged a claim with Standard Bank insurance on Monday 9 September 2013 for a burst pipe in my kitchen ceiling. I was told that 3 contractors had to be assigned: carpenter to remove the built-in cupboards, the plumbers to fix the pipes and finally builders to replace the ceiling. The carpenters ...