I have a policy with Standard Bank and have been trying to add my vehicle to that insurance. I have called the call center, logged into their online portal and even called the underwriters to see if I can add my vehicle to my household insurance. I have heard nothing from anyone. It appears no one ...
About /- 4 months a go I got a call from FNB call centre regarding an accident benefit insurance which i gladly accepted. The agent told me that within 7 days i would receive all paper work regarding the policy. To this day i have not received anything but they sure enought did not forget to start ...
We have a business and 10 numbers that we have paid over 5 years for insurance and never claimed, now that we want to they deny the claim because of a issue with Nokia and that the sim card was not in the phone!! This is and we are now canceling all our insurance with them and all users please be ...
Good day, I insured my iphone with MTN since i signed the contract with them 2012 March. My phone went off and wont switch on. I called MTN Protea gardens and was told to call insurance and arrange with them to pick up the damaged phone and deliver a loan phone. I've been holding since 8am!! I'm ...
So it's been just over a week since my phone was and i'm still without a phone and UNABLE to get hold of ANYONE on the MTN Insurance number. My claim was approved on Monday (Cecilia called me back in response to my Hello Peter complaint btw). I only spoke to her once - when SHE called ME coz ...
First call to ABSA on Fri 4th Oct - very professional, took my geyser claim and within minutes plumber was phoning. The first plumber could not make our time so we got Inkuni (useless) plumbers. They were late so I wanted to lodge a complaint - first of all a Meghan took the first call and took 41 ...