I am trying to change my IMEI number on one of my phone contracts and have held on for 20 mins with no answer from anyone in the insurance department. I find that rather disturbing... no message nothing just horrible music playing the whole time. What is the point of having insurance if you can't ...
Insurance companies are big fat rip-offs! MTN Insurance refuses to insure my upgraded cellphone because it's over 3 months old. This means all these months since I've upgraded my cellphone, I've been paying MTN for a service that I will never be able to use and I don't even get a refund. And Herbet ...
I have sent through an insurance claim for a cellphone, and Cell C keeps on directing me to C insurance department and I am not insured with them as I have found out just now, I am insured with C Cover. When I call to hear what is happening with my claim the call centre keeps on disconnecting my ...
I reported my phone to cell c insurance on Tuesday 18th June with all the necessary documents completed. I was told that I will be contacted within 24 to 48 hours. On Thursday the same week I went to Cell C Tygervalley to follow up on the claim. The answer from the insurance department was that the ...
I have been trying to submit my claim for my broken phone as per MTN's service center request and have been put on hold in 20 minute intervals, on the hour since 9am this morning. Everybody I have spoken to is unhelpful and unable to let me know when the "system" will be up and running ...
I am one to always complain about poor service where deemed necessary but today I will grant positive light where it should be shone. I had my phone earlier this week and went about on the necessary papers to fill out etc.. After a few days I got onto Facebook and asked for some advise from them, ...