I applied for a homeloan before Christmas of 2013. I have subsequently spent numerous hours on the phone as a result of your consultants inability to update a simple computer system with the offer I accepted. The lawyers you appointed did not receive the instruction to go ahead with the homeloan at ...
I tried to submit a re-advance for my homeloan. The call centre agents actually go out of there way to make sure they do the minimum possible to help you. The attitude is a forced politeness with a "couldnt give a about you" undertone. Nedbank you are going to lose clients with your ...
I had a bond for my house with ABSA. I sold my house and the bond was settled 20 Dec 2013, on 2 Jan the penalty interest was deducted from my account, which is fine. The attorneys paid R35, 000 EXTRA into the bond account. It's been a month now, I cannot access the excess money, I have contacted my ...
On the 18th December 2013, I had called homeloans dept to enquire what the process is to cancel the assurance premium on my bond. I was advised that a letter would need to be signed by both my husband and myself requesting the above. I was also given the homeloan customer service fax no (0861 111 ...
Good day, I took my first mortgate bond with FNB and it was settled within no time, I then took a second bond, that's where all trouble started. I went to FNB Homeloans department in Newtown, Diagonal Street to make a payment arrangement as I couldn't no longer afford the amount that was initially ...
We contacted Standard bank last year October regarding putting the homeloan on hold for 4 months unpaid maternity leave. I was contacted and advised that everything is in order but we need to contact them again in January to ensure that it is done as October was too early for them to make the ...