I am m a Standard Bank staff member. Applied for a home loan in March 2013. After about 3 weeks my bond was granted. When the bank contacted me to read the terms and conditions, I found that my interest rate was loaded incorrectly. I logged a call to have the error corrected. I was given 3 ...
Dear ABSA, you are quite incompetent. In fact, you take top honours compared to other financial institutions. I'm an ABSA customer for more than 15 years. I gave ABSA the first option when I applied for a homeloan and basically a headstart of two day. After discussion with a homeloan consultant, we ...
Good Day, Applied for a homeloan on the 3rd of December 2013. All other banks came back with their answers. Waiting for this Bank to give me an answer. It took 3 days to do a check if I was employed and my wife and still evaluation pending. This isnt customer service. I dont even know why we still ...
Nedbank sent me a sms last month saying because my normal home loan debit order date is the 25th of December my debit order will take place on the 13th of December. I phoned them immediately and told them they cannot do that because I only get paid on the 25th and I cannot afford having 2 home loan ...
Account 219065381. I've calculated my interest based on the interest rate and calculation supplied by call centre consultant. I supplied my result in a simple xls showing that the bank interest debit differs from mine based on supplied interest rate and formula. The call centre consultant continues ...
I applied for a homeloan online on 23 November. I sent through supporting documents on 25 November. I obtained no feedback until I called call center. There have been endless stumbling blocks and promises which were not delivered. The valuer went to the property on 6 December and sent though ...