Ooba bond originators applied for a building loan at NEDBANK home loans. Ooba informed me I have been granted a 100% bond and they have the AIP. 3 days later I receive a call from Nedbank home loans congratulating me and informing me that they have the official quotation. From this conversation I ...
In mid June my access bond which is jointly held was blocked without notice. My partner, who's account is linked to the bond was told that she needed to supply ID and proof of residence to the home loans dept. via a branch. Receipt would be confirmed by a phone call which never came. The next day ...
I have an existing home loan with STD Bank. I am the principal applicant. I applied for a re-advance on my home loan and it was declined due to my husband not being at his current place of employment for 6 months or more. In the almost 4 years that I have had the home loan I have not once missed or ...
I applied for an extension to my bond. In June an extra amount of R3500 was taken of my bank account for my home loan. I phoned and after 4 days received my money back. This month the same thing happened and I phoned on Tuesday 2013/07/02 and was told 4 days again. Today i phoned to find out what ...
This would be more of a query than a complaint. I would just like someone from FNB who is well versed in homeloans to call me and explain a few things. I have been banking with FNB for about 5 years and to date have kept a clean record and have conducted my accounts with them without issue to date. ...
I can't really say I am surprised with the level of service from Standard Bank's home loan Department. I called the call center last month a requested my debit amount to be changed, come the 1st of the month and the incorrect amount was debited from my account, after several frustrating phone calls ...