Well it is now the 18th dec my last complaint on the 13th was replied to by Pravesh Bejay saying it would be seen to soonest well nothing as yet!!! If I call claims dept 0102115921 I hold on for ages in excess of 40, Min to hear they have high call volumes but no one ever answers no wonder so many ...
Holding in the queue for 17 minutes only to be disconnected - that is a very expensive phone call. Which I now need to make again and wait again?!? This is quite unfair. Please will std bnk insurance phone me as soon as possible? ...
I have home insurance from ABSA. I have filed claim for bath tub few months back. But it is not settled till now. And whenever tried to contact the claim section dealing in repair related to bath tub. The phone goes to voice mail and even after waiting for very long time, the phone is not attended ...
I wanted to follow up on an insurance claim but had to wait more than an hour for someone to pick up the phone at the ABSA insurance call centre and then when someone did eventually pick up the phone the immediately put the phone down in my ear. It is unacceptable that working people and policy ...
Good day In the east rand we had a hail storm and the next morning I registered a claim at ABSA home insurance. The assessor came out had a look and thats where it ended. If you try to phone them on 0124420102 you on hold for 30 - 45 min and no reply. My claim number is 2478367 Chris Childs ...
Our roof blew off on 30 Nov 2013. Call to the Nedbank home insurance was logged at about 21h30 that evening, as 1/4 of the house was without roof during the rains. Promised that Assessor would contact on Monday, 2nd Dec 2013. 4th Dec - no assessor has been in contact, repeated attempts to contact ...