I applied for a new contract with your company on the 25th of May. for the Cellc Straight Up 100 @ R399.00 with 100Minutes, 100 Sms's and 1GB of data. I usually get my airtime by the 2nd of each month. I ported in my fiances number, he is a business man and he needs his phone to work. On the 2nd we ...
I applied online to change my bank from Absa to FNB due to high service cost. I submitted a online application on the 06/05/2013 and was promised that I will receive my bank card via courier service within 5 working days. I phoned the FNB call centre and was promise that they will follow up and I ...
For many many years I have been an account holder with Edgars, now for the last 3-4 months my surname has just changed to something else that I cannot even prenounce. Several times I called an lay complaints after which I was advised that this will be corrected, this was just wasted airtime and ...
So i noticed on my online banking i could upgrade to a platinum account. i went through all the steps and asked for it to be DELIVERED TO THE MENLYN BRANCH. to my surprise, i received a phone call stating my card is ready for delivery from CCD Couriers. i informed the lady i did not want it ...
Delano called me upon receiving request from me. I needed clarification on the renewal of my policy and he immediately set me at ease with genuine knowledge. This is something that is hard to find in call centres in South Africa and he was such a pleasure to work with! Congratulations also to DIal ...
I would hereby like to thank all of you for going the extra mile to sort my complaint out... Well done CellC ...