Have been trying since 8th April to cancel contract - which expired on 15th May, was told that I would still be billed for two months being 1st June and 1st July, which was acceptable to me. On 1st August I was billed again and on 8th August I phoned in once more to enquire why I was billed again ...
After my previous report i was contacted by Busisiwe Bilakazi to fill a network template and send back to her. after having filled the template, she got back to me saying that they would be in touch. To date, i have sent 6 emails to her with out 1 response from this sorry woman or any other sorry ...
Make promises and no not deliver. When you query they have a bad attitude and they put the phone down while you still have something to say. ...
Vodacom staff are flat out liars, no question. I needed assistance unlocking my number after I made payment, security check was done with my wife and 2 seperate occasions in one call and I was then guaranteed the phone would be unlocked within in an hour, 1, that never happened. So I phoned back to ...
I complained before about Takealot so think it only fair to write about the great service I received this time around. Also, to be fair, my previous complaint was handled with the utmost professionalism and speed hence my continued support for them. So ordered a new motherbaord for my home PC on ...
I am faced with the same issue, where I have to make manual payments, last month I called the call center as well to have this rectified. MY BANK CONFIRMS THAT NO DEBIT ORDER HAS COME TO MY ACCOUNT I am sending the same documents as I did a year ago, you need to inform me what the issue is as from ...