I applied for a personal loan via your website and then I was told I needed to apply via the call centre. This I did and I was approved and told how much I qualified for. I then went to the branch at Northgate to complete the rest of the application process and supply the necessary documents. Went ...
My business account was accessed via the FNB call center in February 2013. I was only made aware of this months later when i tried using my card and it was reported as being cancelled in Feb. I wanted to access to call log to get to the bottom of this and sent an email to [Email Removed] and have ...
Follow up: So finally got someone that an actually think and listen, Anaand. He has been trying desperately to help me. Finally he tracks the number that we used in the S2, it shows 2011!!! thought this was the break through. Only to be told that they do not know if it was this contract. So why can ...
I have had various bad experiences with ADT therefore a cancellation email was sent on the 29-05-2013. They have continued to debit my account from then until now. After my email of 29-05-2013 I received a call from Thabane to follow up my mail. They offered me a reduction from R656-78 to R400-00 ...
After my initial complaint, now outstanding for more than a month, a lady claimed to be fairly senior in the organisation phoned me to tell me that my complained are handled at the highest level and even send to Barcleys for review and I will be contacted on Monday cause it was Friday afternoon ...
I applied for a cellular contract on Saturday 12/10/2013. The contract was declined and the consultant advised me that he will send it to their Head Office in JHB. I have been holding for 40 mins and the same Girl at the switchboard keeps putting the phone through to a number that just rings and ...