I have now had an unsuccessful collection on my account for a ridiculous amount due to the fact that Telkom Mobile has no clue how to run their accounts and admin. They claim that I have payments outstanding for the last 3 months, however, I have email confirmation and proof of payment of my ...
After my previous hellopeter complaint, I was promptly phoned by Candice who apologised profusely and promised to have the policy re-instated. "She misunderstood me." When she wanted to effect a double debit to have the policy reinstated, I mentioned that AF did in fact debit me on the ...
I have settled my account in full and three days after settlement i noticed that African Bank debited my bank account and i called your call centre and the ;lady i spoke to said it is fine i can go and reverse the debit order at the bank since i do not owe any balances. the following week African ...
I was involved in an accident on Friday afternoon. I phone Outsurance at about 845am on Monday, and Hector took my call. He was most helpful. and kept me informed every step of the way. My car is going to be repaired tomorrow. I have not received such excellant service for a very long time. ...
I received my August statement stating that the amount due was R13.95 for the month of September. I then got an sms saying that I should pay R98 due for September n was shocked at the difference. Today 15th October 2013 I got a call saying that just because I did not pay the R98 end of September I ...
I applied at nedbank for a loan recently. They phoned me for all my details and as soon as I informed them that I'm banking with bidvest bank, they declined my application immediately. I don't know why, because bidvest is also a registered bank. Please spread some light on this issue. ...