My contract is up for renewal and I have been told that I have to pay the upgrade fee to keep my contract active with MTN. I just feel that its unfair for the service provider to require a fee when one is keeping the business with them. in this time and era, I feel it is so easy to shift to a ...
I am really appalled to say the least about the way Tracker treat their customers. I have paid the same invoice twice in two consecutive months and every time i try to get answers from them no one seems to know what is happening with my query. I logged a query on 15 November 2013 and nothing has ...
I complained on hello peter not so long ago regarding the poor service received from cell and requesting feedback about my mothers upgrade. they called and made me listen to the call and assumed that by me listening to the call that the matter was resolved whereas i was left with more unanswered ...
I have a 32 days notice account which deducts on my account monthly. I cancelled the deductions a month ago as I knew I will need the money for December. I called them on Saturday to ensure the money does not get deducted on the 25th November 2013. I also called on Sunday to ensure that the matter ...
Does anybody at MTN know the difference between a Judgement and a Notice from Transunion? My application for a transfer of account/number has been decline by MTN, without any explanation. I had no credit facility, but opened a few accounts during the last 2 months, with NO hassle. this should have ...
I had an iBurst wireless account which never worked properly. Even after purchasing two aerials and getting a technician out to mount them in different positions the service was so slow it was unusable. When I called to cancel my contract I was offered a Cell C package. I accepted the offer and ...