I spent more than R1000 on phone calls trying to get hold of someone to assist me, no one answers the phone and I've been waiting an hour @ times in the call centre qeue to provide info requested by MIBFA. This service is totally disgusting and I think the next step is to involve the provident fund ...
I had a mobile contract for the past 4 years with Virgin, but did not want to renew this, since I opened up a contract at a different service provider. I phoned the call centre to cancel as my contract term was coming to a close. The girl who'm I spoked to confirmed that this was done. A week ...
Well after all the escalations guess what my ADSL line still disconnects as soon as there is any bad weather and then you have the audacity to call me and offer me a contract cell phone but for 2 years you have not fixed my ADSL, I think you know exactly where you can shove anything you offer me!!! ...
I am beyond angry and frustrated at the extremely poor service I have received from Nashua Mobile. I took out a new contract end of October and was required to pay in a holding deposit, which I paid in-store, Canal Walk Cape Town. I then received a subsequent invoice stating that the already PAID ...
Brian, you told me that you would take care of this. According to my records, the payment has been made, and you acknowledged this and saw that your company indeed has billed me but not allocated the money to my account. I have emailed you already with proof, and I have sent you that proof again ...
The experience of having to deal with your Connection Card supplier has been atrocious for many years. But now the situation takes the cake! I get a snotty SMS to let me know that the card is being discontinued. So today I try and settle it so I can walk away from Maravedi as you have and I'm told ...