Be Aware. Making arrangements with this company's account department helps NOTHING. After making arrangements that I will make payment of an outstanding amount within 3 days of our conversation my cellular telephone line was still suspended that same afternoon. And the worst is that I was told that ...
Following my complaint regarding no service from Flexi Club on 10 January 2013, I had a call from Arne at Head Office 4 hours later. He promised to assist me and asked to give him one week to sort out the problem. Well, it is one week later and no further feedback. I tried calling him on the number ...
I ordered a cellphone through cell c direct on the 8th of JANUARY 2013 and was told to expect a call to confirm if the application had been approved, after 3 days passed I called to enquire and I was told to expect delivery on tuesday (15/01/2013) or wednesday (16/01/2013). On Wednesday @ 4pm I ...
04/01/2013 logged a claim for water damaged cellphone and pair of sunglasses. no call received from Discovery 09/01/2013 8:29 phoned to follow up was instructed that the claim was submitted to supplier and awaiting quote on replacement value. was promised a call before the end of the day 09/01 ...
I lost my sim card and called cellc to get a sim swop but I was told that my number belonged to rmcs. In 2011 I cancelled a subscription with them and they told me that my number was off rmcs and now belonged to cell c, but over a year later I am told that my number stilll belongs to rmcs!!! The ...
I have a data contract with Mtn which commenced on 14 Dec 2012. As per fair usage policy, I am limited in speed after using 3gig. On 14 Jan, i noticed that I have still been throttled. I logged a call on the 15th Jan advising the call centre. They advised me that this will take between 24- 48 hrs ...