I just had a look at my credit report which I don't normally do but upon inspection of my report, it is shown that VODACOM DID AN ENQUIRY (CREDIT CHECK) ON MY NAME! Firstly, I do not even have Vodacom as my service provider, I did not ask for any contract or any services from Vodacom AT ALL. I want ...
I just paid my dstv account a day late, they disconnected me, wich is ok, then on 03/01/2014, l paid the amount of R224.60, this is the monthly fee of R175.00 and the reconnection fee, after I phoned in and faxed them proof of payment it was put back on, this was a friday, on the saterday morning ...
I had a previous complaint which until now has not been satisfactorily involved, i received a call from Derrick Makhubele who's customer skills has alot to be desired, he did not even want to transfer me a manager until i argued with him for a few minutes that i was taking the compaint to the ...
I called vodacom contract call center to cancel my top up contract and take my nr to pre paid. i was told that my contract will cancel on 31/12/2013 and i should swich off my fone and swich it back on on 01/01/2014 and that nr will be on pre paid. I specifically asked if i will keep teh airtime ...
I'm really disappointed with African bank with the way my queries has been resolved better yet nothing has been resolved. i have a credit card and when ever i try to use this card it says account restricted, i called the call centre i was advised that my account is in errors of which that is not ...
I purchased 2 GB of data per Month for 12 months. On the first month 24th December 2013 you Credited my account with 1.61 GB of date. Why??? Is it part of the Vodacom Culture to keep doing this to your Clients??? ...