I am very, very disappointed in the service that I have received from Dial Direct. They not only messed up with the initial capturing of my policy, but they just cancelled the policy without notice. They said the banking details are incorrect. I did a screen dump proving that the details are 100% ...
I exited your scheme in June and i had to wait 6 months for a refund and was told the reason i was not credited automatically in novemeber was because you said my bank details were not on record which i find hard to beleive. i was promised my refund of approximately R3000.00 would reach my account ...
I RECIEVED A LETTER IN DECEMBER WHICH STATED OF AN INCREASE IN MY PREMIUMS COME, END FEBRUARY, 2014. THIS INCREASE WAS RELATED TO MY VEHICLE & NOT THE OTHER ATTACHMENTS TO THE POLICY. AS I DID FONE AND QUERY THIS, AS EVER SINCE I HAVE BEEN WITH IWYZE, THEY SEND THE SAME OLD LETTER YEAR IN, YEAR ...
Yesterday, I did a quote on Hippo and after 15 minutes a consultant from Hippo contacted me and had great customer service etiqutte, the consultant put me through to Dial Direct as I had taken up the offer. I spoke to a Dial Direct consultant by the name of Grant Williams. He went through ...
I've ordered a Samsung S4 via the internet and asked for a white one, a black one arrived. i sent it back with the couriers. to date no explanation. when i phoned numorous times, no one wants to take the blame. in the meantime the Device got loaded on my internet banking, so i must start paying but ...
I have been given a balance and i have paid it up, now i am requesting for the paid up letter, these people are refusing to answer my emails, i have emailed gloria and vanecia twice now ...