21st of feb called the loan depart to update my bank details cause i changed from ABSA to FNB the lady that assisted said she just needs to find out if it is not to late to change it as my debit order date is the 25th she came back and said it is fine we can change it and she took the new details ...
I changed my bank details and as FNB promised they changed my debit orders but Assupol did not respond to all the requests. i had to intervene and in October i phoned the call centre which mailed me a debit order form. i send it back to them but no response. in November i personally delivered the ...
I lost my card, called and stopped the card. Next I asked how to get a replacement card I am out of the country in Chile. They said they would send the card to me however when I asked how would I set the new PIN on the card they reply with you need to visit your closest branch. Fine I ask can my ...
I study through Unisa. In Nov2011 I put my studies on hold due to financial problems. I was assured telephonically that my account was up to date&that I owed R0.00.unfortunately my trust in the word of Unisa employees has put me in huge trouble, I should have only accepted it in writing, but I ...
Our car was in an accident last year and was fixed by the panel beater. On 17/01/2013 I took the car to KIA for a service. Their report informed that the bumper was incorrectly fitted. I forwarded the report to virginmoney same day. On the 23/01/2013 when we do follow up. Alice told us they did not ...
I've made up my mind. I'm moving to a better network operator (MTN). I've suffered poor network coverage from Vodacom since October last year! I cannot take it anymore. They keep telling me that they are installing a new tower and cannot tell me when it will be completed. The strange thing is that ...