I have cancelled my account in January and have sent all requested documents through to the cancellations department where-after they even confirmed receipt of the cancellation letter, but my contract is still not cancelled and they requested me to send them the cancellation letter again almost 2 ...
During September 2012 I spoke to customer services person by the name of Warren requesting an update on my policy. I wanted to close my agreement with Santam but he advised me to downgrade my policy for 3 months and then cancel it as my goods where to be covered by another company after 3 months. I ...
I accidentally overpaid on my Feb invoice by R3000. i brought this to the attention of Percy Manhire and Matt Robertson from head office on Friday 2013/03/01. i was assured that the refund will be made on Monday 2013/03/04 and have an email to that affect. no payment has been made to date and when ...
The reasons why most South Africans are drawning in Debts its because of companies that behave like Cell C. They use my personal detail for their benefits. i have no contract nor account with Cell C, they went through and debited the sum of R796 rands from my account in the month of February the ...
I called into the call center a few days ago and was assisted by Mr Daron Theunis. He was so helpful that it felt like we have known each other for years. Just want to let the world know how amazing you are Daron. If there could be more call center agents like yourself the customer services ...
I have paid my account up to date, have been trying to call non stop, no answer! Please supply me with a settlement letter and remove any defaults from my name as promised? I would also like a sms to confirm that the account is up to date! ...