I requested a change from prepaid to contract and all my details were taken telephonically. A return phone call confirmed all was in order and I was asked when the prepaid number should be ported. 1 March I replied. Still waiting. Upon enquiry at a franchise outlet, the response is that it has been ...
I renewed my contract on saturday afternoon. stayed on the same package. i received the statement via email today and see that i have been charged the new subscription already! the invoice date is the 10th, i renewed on the 9th and MTN is charging me the new fees already!!! plus an upgrade charge! ...
My DionWired (RCS) account was used for a purchase. After speaking to Dion Wired they have said they will take 21 working days to complete the investigation. This is unacceptable. There is incompetence on their part, not mine. I am out of pocket in the meantime. It should not take more than a few ...
On Monday 04 March 2013, i contacted the Cell C call centre, Sales Department and order a new phone, i was assisted by Hendrick who told me that i have been pre approved and that my phone will be delivered within 7 days and gave me the Reference number SPI003117114. todate hereof my phone is still ...
12 December 2012- My phone just went off and rebooted continuosly and i took it to their store at Icon Centre in Cape Town on 13 December 2012. The salesman advised that the phone has to go for software upgrade. Repair ID 8300995. Got my phone back on 07 January 2013. 03 February 2013 - My phone ...
I called the 1023 number to request the phone number for Eunice P/School in Bloemfontein and the lady person who "assisted" me was not friendly. I cannot recall her name but I reported the matter to the supervisor who promised to return to me but nothing came of it. It puzzles me why ...