I purchased a SERTA bed and base set which was around R6000 from BEARS, but unfortunately lost the receipt I did however obtain and affidavit and submitted it to SERTA (LYLAX) and for some reason now the warranty is not being honoured and the call centre agent advised that SERTA beds were not sold ...
I decided to purchase a prepaid data offer through CellC which was 2 gigs a month for a year. This included the 3G Modem. When i tried to use the modem after 2 minutes it would disconnect from the internet. This was in my macbook as well as my 3G wireless router. I called the contact centre and ...
My debit order did not go off at Absa bank. I was informed of this by Virgin Mobile. I made a cash payment the next day. I was informed the turn around time to reconnect my phone was 48 hours. That was ten days ago! trying to reach them is almost impossible because you are send from one person to ...
I am Vodacoms 267 Corporate client. In the past year i have had to have my Blackberry Torch repaired three times. Each time it has taken three to four weeks. On the 16Th of April i logged a service request after the latest repair lasted a month. It was to ask for a loan phone while my phone was ...
I phone for the first time on 5 December 2012, to cancel my topup contract. Tshidi at virgin mobile gave me the reference number: 46478131. Until now my contract is still not canceled and they deduct R400 from my bank account with a debit order, that I never sign for. When I phone Tshidi she, ...
I settled my account the end of April and only today i got a pathetic response!!! it takes you guys half a month to reply on a request that's so PATHETIC for clients service! At game you cant complain about the service cause there is no service!!! even with the instalment calculations is like ...